Privacy Policy
Privacy Policy
Welcome to the hibuddy Privacy Policy! This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions of Use. While you enjoy the hibuddy mobile application (“App”) and our websites, we collect some information about you.
This Policy explains how we protect your data and how we use your data to improve our app.
OurCommintment To You
At hibuddy, your privacy has the highest priority. Your privacy is at the core of the way we design and build the services and products you know and love, so you can fully trust them and focus on making meaningful connections.
Thank you for trusting us when you provide us with your information, and we do not take it lightly.
We do not compromise on your privacy. We design all our products and services with your privacy in mind. We involve experts from a variety of fields, including legal, security, engineering, product design and others, to ensure that no decisions are made without respecting your privacy.
We strive to be transparent in the way we process your data. We work hard to keep your information safe. We have teams dedicated to keeping your data safe and secure. We are constantly updating our security practices and we are proud and invested in our security efforts to improve the security of your information.
Thank you for trusting us with your information, and we aim to maintain that trust at all times. This starts with making sure you understand the information we collect, why we collect it, how it is used, and the choices you make about your information. This starts with making sure you understand the information we collect, why we collect it, how it is used, and the choices you make about your information. In this Policy, we aim to explain our privacy practices in plain language, keeping legal and technical jargon to a minimum. Thank you for taking the time to read.
EFFECTIVE DATE: Sep 27, 2021
Our website address is: https://hibuddy.app and our app is called hibuddy in both Google and Apple Store.
1. WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to websites, apps, events and other services operated by Hi.buddy. For convenience, we refer to all of these as “our services” in this Privacy Policy. To make it clearer, we have included links to this Privacy Policy across all applicable services.
2. INFORMATION WE COLLECT
Without some information about you, such as basic profile details and the types of people you want to meet, we can’t help you develop meaningful connections. We also collect information generated when you use our services, such as access logs and information from third parties, such as when you access our services through a social media account. If you want additional information, we go into more details below.
Information you give us
When using our services, you choose to provide us with certain information. This includes:
When you create an account, you provide us with at least your login and some basic information, such as your first and last name, which is necessary for the service to work.
When you choose to participate in our promotions, events or contests, we collect the information you use to register or enter.
When you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures you may allow us to access your camera or photo album. By choosing to provide this information, you consent to our processing of that information.
If you contact our customer service team, we collect the information you provide to us during the interaction. Sometimes we monitor or record these interactions for educational purposes and to ensure high quality of service.
If you ask us to contact other people or otherwise process their information (for example, if you ask us to send one of your friends an email on your behalf), we collect information about other people you provide to us to complete your request.
Of course, we process your chats with other users as well as the content you post as part of the operation of the services.
Information we receive from others
In addition to the information you provide directly to us, we receive information about you from others, including:
Other Users. Other users may provide information about you while using our services. For example, we may collect information about you from other users if they contact us about you.
Social media. You can use your social media login (such as Facebook Login) to create and log in to your Hi.buddy account. This saves you from having to remember another username and password and allows you to share some information from your social media account with us.
Other Partners. We may receive information about you from our partners, for example where Hi.buddy ads are posted on a partner’s websites and platforms (in which case they may pass on details about the success of a campaign).
Information collected when you use our services
When you use our services, we collect information about what features you use, how you use them, and the devices you use to access our services. See below for more details:
Usage Information. We collect information about your activity on our Services, for example how you use them (e.g. the date and time you log in, the features you use, searches, clicks and pages shown to you, referring web page address, advertisements, clicks) and how you interact with other users (for example, users you connect with and interact with, the number of messages you send and receive).
Device information. We collect information about and from the device(s) you use to access our Services, including:
Hardware and software information such as IP address, device ID and type, device-specific and app settings and features, app crashes, advertising IDs (like Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers) identifiers associated with browser type, version and language, operating system, time zones, cookies or other technology that may uniquely identify your device or browser (for example, IMEI/UDID and MAC address);
information about your wireless and mobile network connection, such as your service provider and signal strength;
Other information with your consent. If you let us, we may collect your precise geographic location (latitude and longitude) in a variety of ways, including GPS, Bluetooth, or Wi-Fi connections, depending on the service and device you are using. If your consent to us expressly allows for such collection, the collection of your geolocation may occur in the background, even when you are not using the services. If you do not allow us to obtain your geolocation, we will not collect it.
If you do not share your location information with us, you will not be able to use the application.
Similarly, we may collect your photos and videos if you consent (for example, if you wish to post a photo, video, or stream on the services).
3. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
We use cookies and similar technologies (e.g. web beacons, pixels) to recognize you and/or your devices, and we may allow others to use them. You can read our Cookie Policy for more information about why we use them (such as verifying your identity, remembering your preferences and settings, analyzing site traffic and trends, presenting and measuring the effectiveness of advertising campaigns, allowing you to use social features) and how we use them. You can better control their use through your browser settings and other tools.
4. HOW WE USE INFORMATION
The main reason we use your information is to provide and improve our services. In addition, we use your information to keep you safe and to serve ads that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, along with practical examples.
To manage your account and provide you with our services
Providing you with customer support and responding to your requests
Communicate with you about our services, including order management and invoicing
To help you connect with other users
We analyze your profile and that of other users and share it with you in order to suggest suitable links to you.
To provide a consistent experience across your devices
Connect the various devices you use so you can enjoy a consistent experience across all of our services. We do this by linking devices and browser data, such as when you sign in to your account on different devices, or using partial or full IP address, browser version, and similar data about your devices to help identify and connect them.
To provide you with relevant offers and ads
Manage sweepstakes, contests, discounts or other offers
Develop, display and monitor content and advertisements tailored to your interests on our Services and other sites
Communicate with you via email, phone, social media or mobile device about products or services that we think may be of interest to you
To improve our services and develop new ones
Manage focus groups and surveys
Our application is currently in the testing phase. *****
Conduct research and analysis of user behavior to improve our services and content (for example, we may decide to change or even significantly alter the look and feel of a particular feature based on users’ behavior)
Develop new features and services (for example, we may decide to create a new interest-based feature based on user requests).
To prevent, detect and combat fraud or other illegal or unauthorized activity
Address ongoing or alleged inappropriate behavior on and off the platform
Analyze data to better understand and design countermeasures against these activities
Hide data about fraudulent activities to avoid duplication
To ensure legal compliance
Comply with legal requirements
Help law enforcement
To enforce or exercise our rights, such as our Terms
We rely on the following legal bases to process your information as described above:
Providing our service to you: Often the reason we process your information is to perform your contract with us. For example, while you continue to use our service to create meaningful activity, we use your information to protect your account and profile, make it viewable by other users, and suggest other activities to you.
Legitimate interests: We may use your information where we have legitimate interests. For example, we analyze users’ behavior on our services to continually improve our services, suggest offers we think may be of interest to you, and process information for administrative, fraud detection and other legal purposes.
Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You can withdraw your consent at any time by contacting us at the address given at the end of this Privacy Policy.
5. HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful activity, the main sharing of users’ information is, of course, with other users. We also share certain users’ information with service providers and partners who assist us in running the services and in some cases legal authorities. Read on for more details on how your information is shared with others.
with other users. When you voluntarily disclose information about the Service (including your public profile), you share the information with other users. Please be mindful of your information and make sure that the content you post is publicly viewable, as neither you nor anyone else can control what you do with your information once you share it.
If you choose to limit the audience for all or part of your profile, or for certain content or information about you, it will be visible based on your settings.
With our service providers and partners. We use third parties to help us operate and improve our Services. These third parties assist us with various tasks including data hosting and maintenance, analytics, customer service, marketing, advertising, payment processing and security operations.
We may also share information with partners who help us advertise and distribute our services. For example, we may share limited information about you with advertising partners in a hybrid, non-human-readable format.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
6. YOUR RIGHTS
We want you to be in control of your information, so we’ve provided you with the following tools:
Access / update tools in the service. Tools and account settings that you provide to us that help you access, correct or delete information associated with your account directly within the service. If you have any questions about these tools and settings, please contact our customer service team here for assistance.
Device permissions: Mobile platforms have permission systems for specific device data and notifications, such as phone book and location services, as well as push notifications. You can change your settings on your device to allow or oppose the collection of relevant information or the display of relevant notifications. Of course, if you do this, some services may lose their full functionality.
Deletion: You can delete your account using the corresponding function directly on the service. For deleting your account; you have to go to your profile settings and then click on the “Disable Your Account” button.
We want you to be aware of your privacy rights. Here are a few key points to remember:
Your information is being reviewed. Applicable privacy laws may give you the right to review the personal information we hold about you (this may be called a right of access, a right of portability, or variations of these terms, depending on jurisdiction). You can request a copy of your personal information by making such a request here.
Your information is being updated. If you believe that the information we hold about you is incorrect or that we no longer have the right to use it and you would like to object to its correction, deletion or processing, please contact us here.
For the protection of you and all our users, we may ask you to prove your identity before responding to the above requests.
Note that we may reject requests for certain reasons, such as if the request is illegal or violates trade secrets or intellectual property or another user’s privacy. If you wish to receive information about another user, such as a copy of messages you receive from him through our Service, the other user will need to contact our Privacy Officer to obtain their written consent before the information is released.
We may also be unable to comply with certain requests to object to the processing of personal information, particularly where such requests will no longer allow us to provide our service to you. For example, if you do not have a date of birth, we cannot provide our service.
accountability. In some countries, including the European Union, you have the right to lodge a complaint with the appropriate data protection authority if you are concerned about how we handle your personal information. The data protection authority you can complain to, in particular, may be your habitual residence where you work or reside.
7. HOW WE PROTECT YOUR INFORMATION
We store the data you give us in the Firebase Cloud Functions (Google LLC) Firebase Cloud Functions is a hosting and backend service provided by Google LLC.
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to ensure the security of your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for potential vulnerabilities and attacks, and we regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
If we suspect or detect any security breach, we may suspend all or part of your use of the Services without notice. If you think your account or information is no longer secure, please let us know right here.
8. HOW LONG WE RETAIN YOUR INFORMATION
We only retain your personal information for as long as we need it for legitimate business purposes (as set out in Section 4 and as permitted by applicable law. During this time, the account information will be retained, although of course the account will not be visible to the services anymore.
In practice, we delete or anonymize your information after it has been deleted, or after two years of continuous inactivity, unless we need to retain it to prove our compliance with applicable law (for example, consent records to our Terms, Privacy Policy, and other similar). permits are retained. This policy may change over time as we always look for new and innovative ways to help you make meaningful connections. We will notify you before any material changes take effect so that you have time to review the changes. for five years; there is a pending issue, claim, or dispute that requires us to retain the relevant information until resolved; or the information should be retained for our legitimate business interests, such as preventing fraud and improving the safety and security of users. For example, information may need to be retained to prevent a user banned for unsafe behavior or security events from opening a new account.
Although our systems are designed to perform data deletion according to the above guidelines, we cannot guarantee that all data will be deleted within a certain time frame due to technical limitations.
9. CHILDREN’S PRIVACY
Our Services are limited to users aged 18 and over. We do not allow users under the age of 18 on our platform, and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under 18, please use the notification mechanism below. service.
10. PRIVACY POLICY CHANGES
This policy may change over time as we are always looking for new and innovative ways to help you make meaningful connections. We will notify you before any material changes take effect so that you have time to review the changes.
11. HOW TO CONTACT US
If you have questions about this Privacy Policy, here’s how you can reach us:
Online: E-mail us at support@hibuddy.app
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